Welcome to AbrarOnline. We are committed to providing our customers with high-quality food trailers, dump trailers, and utility trailers, along with exceptional customer service. This Store Policy outlines important information regarding orders, shipping, returns, and other key details to ensure a smooth and transparent shopping experience. By purchasing from our Website you agree to these policies.
Order Policy
When you place an order with AbrarOnline, you will receive an order confirmation email with details of your purchase. This confirmation is an acknowledgment that we have received your order and are processing it. Please review your order details carefully and ensure that all information is accurate. If you notice any errors or need to make changes, please contact us immediately.
We reserve the right to cancel or refuse any order for any reason, including suspected fraud, inaccuracies in product pricing, or availability issues.
Payment Policy
We accept a variety of payment methods, including major credit cards and other payment options as listed on our Website. All payments must be made in full at the time of purchase. By submitting your payment information, you authorize AbrarOnline to charge the applicable payment method for the total amount of your order, including any taxes, shipping, and handling fees.
In the event of a payment failure or if additional verification is required, we will contact you to resolve the issue. If payment cannot be verified or processed within a reasonable timeframe, we may cancel your order.
Pricing and Availability
All prices displayed on our Website are in U.S. dollars and are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refuse any order placed at the incorrect price, even if the order has been confirmed.
Product availability is subject to change based on inventory levels. If an item becomes unavailable after your order has been placed, we will notify you and provide options for alternative products or a refund.
Shipping Policy
AbrarOnline ships trailers within the United States. Shipping costs vary based on the size of the trailer, delivery location, and other factors, and will be calculated at checkout.
- Shipping Times: Estimated shipping times are provided at checkout. Please note that these are estimates and may be subject to delays due to weather, carrier issues, or unforeseen circumstances.
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the progress of your shipment.
- Shipping Restrictions: We do not ship to P.O. boxes. Please provide a physical address for delivery.
For large trailer deliveries, please ensure that someone is available at the delivery location to receive and inspect the trailer. AbrarOnline is not responsible for delays caused by the recipient’s unavailability at the time of delivery.
Return and Refund Policy
If you are not satisfied with your purchase, you may be eligible for a return or refund under certain conditions.
Please note:
- Trailers must be returned in their original condition and packaging.
- Refunds will be processed once the returned trailer has been inspected and approved.
- Return shipping costs are the responsibility of the customer unless the return is due to a manufacturer defect or shipping error.
Warranty Policy
All trailers sold by AbrarOnline are covered by a manufacturer’s warranty. The terms and conditions of the warranty may vary depending on the specific product. For warranty claims, please contact us with the following details:
- Your order number
- A description of the issue
- Photos or videos of the defect (if applicable)
We will assist you in coordinating with the manufacturer to repair or replace any defective parts covered under the warranty. Please review the warranty documentation provided with your trailer for full details.
Customer Support
At AbrarOnline , we pride ourselves on providing excellent customer service. If you have any questions or concerns about your order, product information, or any other inquiries, please feel free to contact us. Our support team is available Monday through Friday, from 9:00 AM to 6:00 PM MST.
Contact Us:
- Email: info@abraronline.com
We are here to help with any questions you have about your purchase, shipping, or product maintenance. We aim to respond to all inquiries within 1-2 business days.
Product Care and Maintenance
To ensure the longevity and performance of your trailer, we recommend following proper maintenance guidelines as outlined in the owner’s manual that comes with your trailer. Regular inspections and maintenance of tires, brakes, lights, and other key components are essential for safe operation.
Our After Sales Service team is available to assist with technical support, replacement parts, and maintenance advice.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our Website.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Limitation of Liability
To the fullest extent permitted by law, AbrarOnline shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profit, revenue, or data arising out of or in connection with the use of our Website or the purchase of our products.
Our total liability, whether in contract, tort, or otherwise, will not exceed the amount you paid for the product in question.